8 Steps for Coping with High-Conflict Coworkers

If given a choice, most of us would prefer not to work with people who have difficult personalities. Unfortunately, this is generally not an option.

In addition, how you engage with these co-workers reflects on your own value as an employee. An inappropriate reaction on your part may cast doubt on your judgment, and cause your supervisor to question your ability to handle interpersonal challenges. Even if it is widely accepted that your colleague is “the problem,” it is in your best interest to handle any tough interactions with respect and maturity. While the tips provided here are not always easy, especially when your emotions are running high, you will find the results are well worth the effort.

Do You Have a “Soft Skills” Success Story?

Lucy Baney, founder of Access Technologies Group and SoftSkillsBuilder.com, is writing a book and invites your input!



Have you ever overcome employment challenges, landed a job, earned a promotion, or built a successful career by using soft skills such as professionalism, communication, problem solving, creativity, self-management, and resilience?

Or, if you are a career professional, do any of your clients stand out for achieving workplace success due to their strong soft skills?

If so, Lucy would love to speak with you!

Disability-Related Interview Tips: 5 Strategies to Improve the Odds of Finding a Job


By Lisa Jordan


The labor market is challenging as it is, but if you are a person with a disability, you are often faced with additional obstacles in order to find meaningful employment. Statistics show that for every one interview a non-disabled person does, a person with a disability does five in order to secure a job!** While the numbers seem staggering, the five strategies below can assist in improving the odds.

No Pouting: 7 Polite Ways to Handle Criticism


By Barbara Pachter


As you advance in your career you are bound to get feedback on your work. No doubt you will hear a lot of positive comments, but you also are likely to hear negative ones. This is normal – no one is perfect and we all make mistakes. Yet how you receive this feedback is important to your career.

Follow these 7 steps so you handle criticism professionally:

Use Our Tips and Template For Job Applications That Impress (FREE Master Job Application!)

Completing applications is an important job search activity. For some employers, it is the first step of the process, while others require it only once you've been invited to interview. Employers will make judgements about you based on the neatness, completeness, and accuracy of your application, so they need to be filled out with care. This can be difficult if you feel rushed or don't know some of the answers.

Using a master job application can help. A master job application is a blank form that you complete BEFORE your first interview, and refer to when filling out real ones. For your convenience, we've created a downloadable master job application for your use. Your answers can be typed directly into the document or handwritten onto a printed copy.

Developing Your Personal Advisory Board


By Julie Perrine, CAP-OM, MBTI Certified


When you need solid advice, whom do you call? When you are looking for productive feedback, to whom do you turn? Who causes you to think differently about things that may challenge you? Do you have a personal advisory board to help you through making difficult decisions, evaluating new opportunities, or pursuing professional goals? If not, how do you develop one?

The Importance of Evaluating Your Job Interview Performance (including FREE self-assessment form!)

Wouldn’t it be nice if employers provided feedback at the end of each job interview? You’d know the type of impression you made, what you did well, and what you should consider doing differently during future interviews.

Unfortunately, most employers don’t share this type of information with candidates, so it’s up to you to figure it out for yourself. If you don’t, you’ll continue doing and saying the same things with the same results.

Conducting a self-assessment should be a key part of your standard post-interview process. While we all tend to re-play particular high points or low points in our minds, this is not nearly as effective as systematically reviewing all aspects of the interview.

Speak Up: 10 Ways to Get Your Voice Heard


By Barbara Pachter


Have you ever left a meeting or conference thinking, “I wish I had said something?”

You are not alone. People often come up to me and confess that they are hesitant to speak up at meetings. Others mention that when they do say something, no one responds.

In a recent article in the New York Times, Sharon Napier, CEO of Partners + Napier, stressed the importance of voicing your opinion when she said: “Don’t sit quietly and think about things and maybe whisper to somebody or tell people afterward. Put yourself out there, and get involved in the conversation.”

Check your behavior against this list of 10 key assertiveness points to make sure your voice is heard. Do you:

8 Personality Traits That Are Eroding Your Time Management Skills



By Jessica Thiefels, Glassdoor.com


8-Personality-Traits-That-Are-Eroding-Your-Time-Management-Skills.jpg

Time management is a skill we need in life and work, and “if you often find yourself run down by your daily workload or overwhelmed by the complexity of projects and tasks in your life, it is likely because you have not fully mastered effective time management,” suggests Matt Mayberry, Maximum Performance Strategist.

When it comes to work, your lack of time management can be a significant issue, leading to overdue projects, piled up work, and missed deadlines. Avoid the following eight things that are eroding your time management skills so you can eliminate the causes and be the best version of you in the workplace. If you’re trying to move forward in your career or make a good impression at a new job, the time to identify these issues is now.

Overcoming Listening Blocks

By Dr. Jon Warner



Being quiet while someone talks does not constitute listening. To listen on a proper attentive basis involves a real attempt to understand the other person, appreciate what is actually being communicated (in direct and indirect terms) and often to offer something in return (by way of comment, interpretation, feedback etc.). Unfortunately, many people engage in what is commonly called “pseudo-listening.” Pseudo-listening is when a person is quiet but not fully engaged in what is being said.

Examples of pseudo-listening are: